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Career Preview

This document covers how the bi-annual Career Preview is handled from the perspective of a manger. For the employee preparation, please see Career Preview - Information for Employees

If annual reviews are the only time when feedback is given, that's a problem. But it's certainly better than nothing. -John Allain

9Y Approach

Still, the performance review / career preview is important. For us, we want to follow this principle:

Connect a person's past – gaining a detailed understanding of who they are and what motivates them at work through their life story – with their future – the wildest dreams they have for themselves at the pinnacle of their career.

360° degree feedback from colleagues is collected by the employee. See https://9y-media.atlassian.net/wiki/spaces/9RPBK/pages/2203156500/Career+Preview+-+Information+for+Employees#Appendix-A---360%C2%B0-Questionnaire

You prepare your thoughts, as a Team Lead or School Lead on the areas below.
Your colleague will also prepare for the areas according to Career Preview - Information for Employees

In the meeting itself, start with the observations from everyone and discuss them. Then move on to step 2 and 3.

Structure of a Career Preview

1. The Past

The Strengths

  • Which skills does your colleague have that are really strong?

    • Do they have great design skills?

    • Are they great communicators?

    • Are they great team players?

    • Are they very organised?

    • …

The Impact

  • Which impact do they have…

    • … on the company culture?

    • … on the team?

    • … on the business?

The Weaknesses

  • In which area does your colleague have room to improve?

    • Do the skills fit the current position?

    • Are there any improvements possible in the areas of

      • Teamplay

      • Tech

      • Leadership

      • Structure

      • … ?

The Communication

  • How …

    • … friendly

    • … precise

    • … short

    • … thorough

    • … proactive

  • … does this person communicate?

General Work Attributes

  • Thoroughness

    • Do you get all the information you need, or do you have to ask again more often until you have the full picture?

    • Is the agreed work performed as discussed, sound and complete?

  • Proactivity

    • Is the person approaching you with information, notification, questions, … or do they wait until you approach them?

  • Helpfulness

    • How supportive is this person when you need help in any area?

  • Honorable Mentions

    • Is there any situation you would like to mention where this person made an extra effort which should be appreciated?

2. The Future

  • Where do you want to be?

    • Which skills do you want to develop?

    • Which positions do you want to have?

    • Do you want to stay and improve in your current position, or do you want to change?

  • What do you want to achieve?

    • If you think of a longer time frame, where do you want to be?

  • Do I see you there?

    • Do I, as your Lead, see you going in this direction?

    • Do we want to go there together?

3. Plan for the Present

How can we connect the past to the future?

  • How do the strengths, weaknesses, and other attributes impact the position you want to be in?

What actions can we take to make this happening?

  • Can we give you a different position?

  • Is there a training we can provide you with?

  • Can we organise a test run in a certain position?

Is there a chance to do this?

  • Do I see you in this position?

  • Do we have the possibilities inside the company?

What does this imply salary / compensation wise?

  • The salary discussion can be part of the Career Preview

🎭 The art of holding a Career Preview well

  • Prepare your thoughts on the topics below and anything else you’d like to discuss

  • After all replies are in, summarise the 360° feedback

  • Start the CP with the 360° feedback

    • Do not add your thoughts from point 1 on top of it

    • Let the feedback speak for itself, but try to identify the general pattern in the answers and point it out

    • Outcome: Shared overview of the feedback from the colleagues (1/4th of the Past Picture)

  • After the 360° feedback is discussed, start with the Past part

    • Give your feedback

      • The feedback from you as lead should be mostly focused on the employees field of work

    • Give the employee room to share their view

    • Make sure your counterpart (SL/TL) gives feedback from their perspective

    • Outcome: Self-view and Feedback from the TL/SL, more focused towards the field of work (3/4th of the Past Picture)

  • After the Past, all of you should have a pretty extensive and complete picture of the performance

    • Take this and move on to the Future part

    • Listen in which direction the employee wants to evolve

    • React and respond to the employees wishes, with your knowledge from the 360° feedback and the Past conversation

    • Also bring in your own thoughts that you gathered upfront

    • Together, make a decision on the direction the employee would like to take

    • Outcome: Shared understanding and agreement on which career direction to take

  • Take this as input and move on to the Present part

    • Identify and define concrete steps which will bring the employee closer to the Future goal

    • Outcome: Concrete list of Action Items for the employee (what to improve), and the SL/TL (enabling the employee to move into the direction)

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