Status:Ā DRAFT
Access Restrictions: CORE TEAM ONLY
Sales 101
This is the intro and overview of our sales activities at 9Y. More details are in the respective gameplans.
What we do
We are selling digital product development and design services.
Our customers are from small startups to larger corporates and government agencies.
So we do not really focus on a specific company size or specific industries per se. Nevertheless, we are pursuing some segments with more focus than others. These industries are:
Energy Service Providers
Banking and Fintech
Medical
There are two fundamentally different service categories we are selling:
Product Development and Design Resources
Here we provide /wiki/spaces/9RPBK/pages/1753317385 for other companies
We invoice invested time
No product responsibility by 9Y
Lower risk on our end
Development and Design of Digital Products
Product responsibility by 9Y.
We are in charge of defining the team setup and making sure we deliver the defined scope in the defined timeline for the defined costs
Costs can be Fixed Price, Time & Material or Capped Time & Material
Higher risk on our end
We sell business to business (B2B) only.
We develop (web) applications. So simple Landingpages or simple WordPress websites is not our core business. As a rule of thumb think about it this way: āIs this website offering some functionality to the user or is it just a representational site offering informationā.
We do usually not offer services that are not covered by our technical capabilities. See /wiki/spaces/9RPBK/pages/760643663.
We do not offer (digital) marketing services.
We usually do not offer game development.
What tools does a sales rep use at 9Y
Hubspot
MS Office: Word and Powerpoint (no Excel)
Google Workspace
PBX with Phone Contracts and Virtual Phone Numbers
Confluence/Jira
More details in Sales Tools.
Processes to follow